Worry-Free Service Program
The Future of comfort is fixed
The all-in-one HVAC protection ten-year program that combines installation, maintenance, repairs, and parts and labor coverage for a fixed cost.⁺
Comprehensive HVAC Coverage
Unexpected repair costs or an entire system replacement can be financially frustrating when you don’t know when or what might go wrong next. The Worry-Free Program is different from other options, because it’s comprehensive — and it’s a difference you’ll feel in your home, your wallet, and your experience with our HVAC technicians.
Longevity
Extend the life of your system and your home comfort
Totality
Get all-in-one coverage for install, maintenance, parts and labor, and repairs⁺
Certainty
Know you’re always covered because we’ve got your back
Innovation
Upgrade your experience with the best of the best
What to expect?
First, you meet with your comfort advisor, who will:
- Do a home analysis
- Help you find a system that fits your home and budget
- Get your system installed the next day⁺⁺
On installation day, your technician will:
- Ensure the system is properly charged
- Follow a detailed installation process
- Show you how to use your new system
Then, you just get comfortable. And if there’s a system issue, you get priority service. So the next ten years are worry-free.
What’s Included:
High-efficiency HVAC System and Installation
10-Years Annual Preventative Maintenance
10-Years Parts and Labor Warranty
10-Years Annual System Cleanings
Plus:
Remote monitoring capabilities — Transfer to new owners — Surge protection device⁺⁺⁺
No surprises. No uncertainty. It’s all fixed.
You get your new HVAC unit, yearly regular HVAC maintenance and cleaning, plus parts and labor coverage⁺ for the next ten years all bundled together into one complete package. No separate purchases. With the Worry-Free Program, it’s one and done. Feel comfortable — know you’re covered.
| Worry-Free Program | Industry Standard HVAC Package | |
|---|---|---|
| 10-Year HVAC Annual Maintenance Plan | Worry-Free Program Included | Industry Standard HVAC Package Additional Cost |
| 10-Year Parts and Labor Warranty | Worry-Free Program Included | Industry Standard HVAC Package Additional Cost |
| 10-Year Annual System Cleanings | Worry-Free Program Included | Industry Standard HVAC Package Additional Cost |
| Transferable to New Homeowners | Worry-Free Program Yes | Industry Standard HVAC Package No |
| Service Call Fees | Worry-Free Program None⁺ | Industry Standard HVAC Package $100–$150 per visit |
| Payment | Worry-Free Program A Fixed Cost⁺ | Industry Standard HVAC Package Unexpected and varying amounts |
Leveraging our experience to transform yours
We saw a gap and filled it with a program that takes all the guesswork out of HVAC and goes beyond traditional HVAC maintenance or warranty programs — because you get both in one.
It’s a level of coverage so extraordinary only an established industry leader like us can offer it for your air conditioning units and HVAC systems. So you know that whatever breaks, our commitment won’t.
Experience a decade of comfort confidence with our Worry-Free Program.
Meet with a Comfort Advisor
(910) 970-4287 ⁺ Program exclusions and extended warranty terms and conditions apply
⁺⁺ Inventory and scheduling dependent
⁺⁺⁺ Coverage for connected equipment provided by the manufacturer. See terms and conditions. Exclusions may apply.
Latoya Kamau
They came out assisted me with same-day service. The tech was super knowledgeable and kind; he even had his supervisor come out and give me a quote on a new unit. He took photos of the issue and everything and asked me what I wanted to do beforehand to make sure I was ok with the cost.
James Higgins
Tech came out, inspected the unit and gave me good information. I felt he was honest and fair in his assessment and he did not pressure me to make any purchases or anything unreasonable. Very personable and I look forward to using Carolina Air again.
Anita Jacobs
Carolina Air was wonderful to work with. They came out within 24 hours of scheduling service. The technician was very knowledgeable and was able to explain his findings in a couple of minutes. Thanks once again Carolina Air for the outstanding service.